The thermostat works fine using the ecobee app but in SmartThings and ActionTiles it is dead in the water. There are four possible reasons why an Ecobee thermostat isn’t turning on the heat when it’s supposed to: The heat point on the thermostat is set lower than the temperature in the house. You should verify that the X wire on the old thermostat is not a common wire. Why is my ecobee screen black? Check the breaker, tripped breakers are common reason for why the thermostat is not working; If after checking the above, consider replacing the thermostat, the thermostat could simply be bad, you can buy a replacement thermostat at any home improvement store. If your ecobee was previously powered on and working fine, a sudden black screen usually indicates insufficient voltage going to the thermostat. If you have Ecobee 3, then please ensure you are running this firmware to mitigate the issue. I believe that if you walk in front of the sensor on your way out of the house and then set Smart Home Monitor to away, it will continue to show motion and will immediately cause an alarm. thermostat serial) and it should not be posted in the ST community forum. IIRC, you have to be careful with them because they don’t update constantly. Home Assistant Core release with the issue: Home Assistant 0.115.2; Last working … If it still isn’t working, you can get further technical support by calling the Ecobee support hotline at 1-877-932-6233. The Ecobee Thermostat is a smart device that connects to your phone and other smart devices to... Read More. In this scenario, let’s start with your thermostat and work back to where the problem lies in your system. You will be reminded to verify the Switch+ is glowing amber. The furnace is not receiving power. Some errors can fix at home, or some defects can only repair by experts. Knowing this, we’ve made sure that the ecobee skill automatically converts Alexa’s understanding of “My ecobee” to just “ecobee”. Most systems have a purple 3 or an orange 5 amp fuse on the board—check this fuse to ensure that it's intact. Despite the Ecobee not working any miracles and not fixing pre-existing issues with my own central A/C system, ... From afar, the Ecobee thermostat doesn’t look bad. To Configure Temperature Correction. Tonight I noticed the screen will not turn on. Calling climate.set_humidity does not change the humidity level on Ecobee thermostat. Found a thread. 11-21-17 Surveying Basement Finish Job and Ecobee Thermostat Wifi Not Working - Duration: 15:05. Ecobee has confirmed that firmware 3.8.0.501 for Ecobee 3 does not contain the channel change fix, but are working on a newer firmware that will address the issue. My Thermostat Screen Has Gone Blank! On the backside of the thermostat, directly behind the mercury switch and coil on the front, you’ll find a small metal nib (some models have a slot for a screwdriver). Set furnace to control fan - sounds like the furnace is turning on, but only for a … Why does my Ecobee thermostat keep saying “Let me stretch my wings”? Trying to reconnect by adding back the ecobee credentials I get the following from the Classic app (in the V3 app it is a shorter message but essentially the same … Ecobee3 Review - 6 Months Later - Duration: 9:04. Press Menu on the main screen. Select ecobee Switch. Something similar can occur with modern digital thermostats. Most thermostat issues aren’t major issues so chances are, that caught early, it’s not going to be an emergency. My understanding is that the Smart Home/Away feature should override the schedule if my sensors detect no occupancy within a 2 hr time frame. The Ecobee version is 2.1.30 its status is connected but I can not control the thermostat through the ISY. So my ecobee went offline a few days ago and I cannot reconnect it or its two occupancy/temperature sensors. Tug on the wires to ensure they are not loose. The ecobee draws power from the furnace, so any disruption to this power source will result in a loss of power at the thermostat. The App will scan for your ecobee … Why Isn’t the Ecobee Turning on the Heat? Why is my thermostat not working after changing batteries? It still won't turn on and the house is warming up. 15:05. If your Ecobee keeps showing this message, it means that something is causing the thermostat to restart over and over again. In order to setup your Ecobee Switch+ properly, the app will need location access. How to Transfer your Ecobee to a New Owner. I checked the breakers and they were fine but flipped them a couple times anyway. All of the sensors appear to be accurate and working as intended. Check to see if the batteries were placed correctly; Check the voltage of your thermostat; Check the breaker, tripped breakers are common reason for why the thermostat is not working; My heating, cooling, or fan runs constantly. One of the computer emergencies that people worry about the most is when the computer turns on, yet only shows a blank screen with nothing else happening. Why Is My Ecobee Not Turning on the Heat? Use this to adjust the thermostat’s thermometer, using a regular thermometer as a guide. As we head into winter, you will likely be using your Ecobee smart thermostat for heat more often.... Read More. Why is my ecobee not working? I even tried reverting back all of my wiring changes at the furnace, but still the Ecobee will not trigger the heat - only the fan. Select Allow or OK to authorize ecobee to use the device's location. The furnace has the correct light on, meaning it is operational. Not only do the room sensors detect temperature, but they also have motion sensors so … Problem Solution; If your ecobee3 does not power on, please check the following: Check that all wires are properly inserted into the terminal blocks at the thermostat. Select Get Started. I’m using the @StrykerSKS Ecobee SmartApp and all three of my remote sensors and the thermostat show up as motion sensors. There are so many reasons if your thermostat is not working, like Dead Battery, Blown Fuse, Loose Wiring, a faulty thermostat, and Faulty Heat Anticipator, etc. I have 2 zones, the downstairs thermostat/hvac works fine, upstairs heat doesn't work though (AC is fine). Before doing anything turn off your heating or cooling unit Go to … Stephen Rardon 3,493 views. Photo 1: Adjusting the thermometer. Unfortunately, “My ecobee” is difficult for Alexa to understand. Why is my thermostat is not working? Whenever, there is a problem (which does not happen often as my code is by far the most stable for more than 2 years now), I ask people to send their logs to services@maisonsecomatiq.com as their logs may contain sensitive info about their location (ex. I reinstalled the old thermostat and it is working as expected (heat + fan). The Polisy is connected to the ISY as I am able to turn on my tv through the Harmony node server with the ISY. Service: climate.set_humidity YAML: entity_id: climate.thermostat humidity: 30. I removed and reset the thermostat. I can hear the fan running, but my thermostat … ; Once all is connected, you can plug in your thermostat and go on with the app installation detailed in our guide. If you do not have a wire labeled "C", then you need to install the PEK (Power Extender Kit) at the controller circuit board in your furnace. ; Running into snags. ecobee room sensors are an additional accessory that you can pair with your ecobee smart thermostat which allows the thermostat to know the temperature of different rooms in your house. Installed over the summer, and this is the first time using the heat with the ecobee. Stopped working a while ago I think but just noticed. Select Allow Location Access. If you notice that the ecobee thermostat's temperature reading is slightly off or you need to adjust the reading for any other reason, you can adjust the temperature reading by +/- 10⁰ by using Temperature Correction settings. Some HVAC equipment has a safety switch that cuts off power to the equipment if the equipment cover panel is not closed properly. Environment. If there is a common wire installed the Nest Thermostat will not power share: When X, W1 or W2 is an AUX wire: Some heat pump installations may have the auxiliary heat connection labelled as X, W1 or W2 on the thermostat. A blown fuse on the furnace control board Open the panel on your furnace to expose the control panel where your thermostat wires are connected. So my Ecobee 3 has been working great for a couple years. However, I left the other day and none of the sensors had detected occupancy for over 4 hrs but the Away comfort setting did not activate. Specific thermostat settings may be preventing the heat from turning on. My thermostat is named ‘My ecobee′ but Alexa doesn’t seem to understand it. A sudden black screen usually indicates insufficient voltage going to the thermostat show as. To where why is my ecobee thermostat not working problem lies in your thermostat and go on with the Ecobee support hotline at 1-877-932-6233 Harmony server... 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